Spinsini Privacy Policy — How We Protect Your Information
This Privacy Policy explains in detail how spinsini collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to ensuring your data is handled responsibly and securely at all times.
1Information We Collect
Spinsini collects various types of information depending on how you interact with our platform. This information is needed to deliver a service that works reliably, stays secure, and meets your needs as a user in Malaysia.
Your full name, email address, phone number, date of birth, and password as registered when you created your account.
Device type, operating system, browser version, IP address, and session identifier, all of which are logged automatically when you access the platform.
Records of deposit and withdrawal transactions in MYR (RM), the payment method used (FPX, GrabPay, local banks), and the account holder's name.
Game records, session duration, pages visited, in-platform actions, and preferences you've set while using the service.
2How Your Information Is Used
Spinsini uses the information collected solely for legitimate purposes that are necessary to operate the platform effectively. The following are the primary purposes for which your data is used:
- Account management: Creating, verifying, and maintaining your account so you can log in and use all services without any issues.
- Transaction processing: Managing deposits, withdrawals, and financial records related to your activity in MYR.
- Platform security: Detecting and preventing fraud, unauthorised access, or any suspicious activity that could compromise your account security.
- Service improvement: Analysing usage patterns in aggregate (without identifying individuals) to improve platform performance and user experience.
- Support communications: Contacting you regarding enquiries, complaints, or important account-related information when necessary.
- Legal compliance: To comply with legal and regulatory obligations applicable in Malaysia, including record-retention requirements.
Spinsini does not use your information for third-party marketing purposes or sell it to any external entity.
3Cookies & Tracking Technologies
The spinsini platform uses cookies — small text files stored on your device — to keep core platform functions running properly. These cookies help us identify your login session, remember your display preferences, and maintain account security.
We use two categories of cookies:
- Essential cookies (required): Required for core functions such as login verification and session security. Without these cookies, the platform cannot function properly.
- Analytics cookies (optional): Helps us understand how users interact with the platform as a whole for improvement purposes. Data collected is in aggregate form and does not identify individuals.
You can control or delete cookies through your browser settings at any time. Please note, however, that disabling essential cookies may affect login functionality and session security on the spinsini platform.
4Data Storage & Security
All information collected by spinsini is stored on servers protected with SSL encryption. This means data transmitted between your device and our systems cannot be read or intercepted by unauthorised parties during transfer.
We retain financial transaction records for the period required under Malaysian legal obligations. Data that is no longer needed will be deleted or anonymised in accordance with our internal security procedures.
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. You are also responsible for keeping your account safe by using a strong password and not sharing your login credentials with anyone.
5Information Sharing & User Rights
Spinsini does not sell or rent your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:
- Payment processor: Information required to process transactions is shared with payment providers such as local banks and FPX or GrabPay processors, subject to their own privacy policies.
- Legal requirements: When required by a court, law enforcement agency, or Malaysian authorities through a valid legal process.
- Platform protection: To prevent fraud or to protect the rights and safety of spinsini and its other users.
Your Rights as a User
As a registered spinsini platform user, you have the following rights with respect to your personal data:
- Right of access: You may request a copy of the personal information we hold about you.
- Right to rectification: If your information is inaccurate or out of date, you may request that we update it.
- Right to erasure: Under certain circumstances, you may request that we delete your personal data, subject to applicable legal record-retention obligations.
To exercise any of these rights or if you have any privacy-related enquiries, please contact us by email at [email protected]. You may also refer to the FAQ for general information on how to manage your account.
6Policy Updates & Contact Us
Spinsini reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, or applicable legal requirements. Any material changes will be communicated via the platform or by email to registered users.
Your continued use of the platform following any published policy changes indicates your acceptance of the latest version. The effective date of the current policy is as shown on this page — we encourage you to check back here periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team at [email protected]. We are committed to responding to privacy-related enquiries within a reasonable timeframe and in Bahasa Malaysia.
Further Questions About Your Privacy?
Contact us or visit the FAQ section for quick answers. You can also register an account to start a safe and secure gaming experience with spinsini.